Degraded Analytics Performance
Resolved
Jun 28, 2024 at 11:26pm UTC
The infrastructure provider has found the offending issue and rolled it back. We have been monitoring, and Analytics performance seems good again.
Affected services
Updated
Jun 28, 2024 at 8:09pm UTC
Our underlying infrastructure provider has found and acknowledged a bug. Their engineering teams are engaged in figuring out a fix or a workaround.
Currently, CloudZero Analytics should be functional for most users, but users may still see periodic slowness with queries. That slowness will occasionally spike to 1-2 additional minutes on queries.
Affected services
Updated
Jun 28, 2024 at 7:31pm UTC
The underlying infrastructure provider has acknowledged the issue, escalated the issue, and is actively debugging it.
Affected services
Updated
Jun 28, 2024 at 5:57pm UTC
We have identified the root cause with one of our infrastructure providers and have escalated the issue with their support.
Affected services
Created
Jun 28, 2024 at 3:31pm UTC
Some users are experiencing degraded performance on some Analytics dashboards. We are investigating the issue.
Affected services