Previous incidents
Kubernetes Data Delayed in Platform for legacy CloudWatch Agent
Resolved Jul 16 at 10:54am EDT
This issue has been resolved. For customers using the legacy Kubernetes (CloudWatch-based) agent, delayed data will become available in the platform after the next billing ingest. No data was lost, and customers using the newer CloudZero agent were not impacted.
1 previous update
Reports of Explorer and Analytics not loading for multiple users
Resolved Jul 10 at 01:31pm EDT
Update: Fix Deployed
We've deployed a fix that's resolving the issue. Monitoring is in progress.
2 previous updates
Kubernetes Data Delayed in Platform
Resolved Jun 27 at 03:14pm EDT
This has been resolved - Kuberentes data will be available in the platform after the next billing ingest.
1 previous update
Login Issues for Some CloudZero Users
Resolved May 27 at 12:27pm EDT
We have implemented and deployed a workaround, and initial tests indicate that it resolves the service issue.
The team continues to monitor the situation.
3 previous updates
Incident with underlying Database provider
Resolved May 20 at 08:48am EDT
Our technology partner has implemented a fix for the recent performance issues. We’re now observing normal performance across the CloudZero platform.