Previous incidents

We have identified and rectified the root cause of this issue. All Azure connections are up to date or currently ingesting data, and will be available in the CloudZero platform alongside their respective billing data as soon as our normal nightly billing ingest cycle completes.

We have identified and mitigated the root cause, and have triggered processes to ingest the latest billing data for all impacted billing connections. We expect all billing data to be caught up shortly.

We have identified and rectified the root cause of this issue. All CloudWatch container metrics are up to date for all impacted customers, and will be available in the CloudZero platform alongside their respective billing data as soon as our normal nightly billing ingest cycle completes.

Datadog has provided a workaround for this behavior for the time being. Please consult your FinOps Account Manager for steps to remediate as needed. We will continue to assist Datadog with troubleshooting in the meantime.

Our underlying Analytics provider has found a bug that can result in data being slightly delayed. It only impacts a specific backend analytics component, currently only included in the CloudZero standard dashboard "AWS Reservation Catalog" and a few custom dashboards delivered via CloudZero Customer Success (they will reach out if you are impacted).

We have opened a bug with the provider and are working on a workaround in parallel.

The workaround was deployed last night and we continue to ...