Previous incidents

August 2024
Aug 06, 2024
1 incident

Degraded Analytics Performance

Degraded

Resolved Aug 06 at 09:20pm EDT

The rollback is complete, and performance looks better so far. We are monitoring the siutation.

3 previous updates

July 2024
No incidents reported
June 2024
Jun 28, 2024
1 incident

Degraded Analytics Performance

Degraded

Resolved Jun 28 at 07:26pm EDT

The infrastructure provider has found the offending issue and rolled it back. We have been monitoring, and Analytics performance seems good again.

4 previous updates

Jun 24, 2024
1 incident

Issues loading Analytics for some users

Resolved Jun 24 at 11:03am EDT

Some users have reported issues loading and creating Analytics dashboards. We are tracking errors in both the authentication and backend data processing, and the team is working on triage and fixing them.

Update: a fix has been pushed, and we are currently monitoring it.

Update: the fix has been validated and service is restored.