Previous incidents

June 2025
No incidents reported
May 2025
May 27, 2025
1 incident

Login Issues for Some CloudZero Users

Downtime

Resolved May 27 at 12:27pm EDT

We have implemented and deployed a workaround, and initial tests indicate that it resolves the service issue.

The team continues to monitor the situation.

3 previous updates

May 20, 2025
1 incident

Incident with underlying Database provider

Resolved May 20 at 08:48am EDT

Our technology partner has implemented a fix for the recent performance issues. We’re now observing normal performance across the CloudZero platform.

April 2025
Apr 28, 2025
1 incident

GCP Billing Data Delayed

Degraded

Resolved May 02 at 08:26am EDT

We’re now seeing GCP billing data flow normally across all CloudZero customers. If you continue to experience any issues, please don’t hesitate to reach out to our support team. Thanks for your patience while we monitored this situation.

2 previous updates

Apr 25, 2025
1 incident

Anomalies not being generated

Resolved Apr 25 at 12:30pm EDT

Fix is deployed.

Apr 08, 2025
1 incident

Potential Inaccurate Cost Data

Degraded

Resolved Apr 08 at 05:11pm EDT

Fix has been deployed and all impacted customers have been addressed.

1 previous update

Apr 06, 2025
1 incident

Analytics dashboard delays

Degraded

Resolved Apr 21 at 09:57am EDT

We have seen dashboard performance return to normal through this morning's scale up. The issue has been resolved.

10 previous updates