Previous incidents

We’re now seeing GCP billing data flow normally across all CloudZero customers. If you continue to experience any issues, please don’t hesitate to reach out to our support team. Thanks for your patience while we monitored this situation.

Fix is deployed.

Fix has been deployed and all impacted customers have been addressed.

We have seen dashboard performance return to normal through this morning's scale up. The issue has been resolved.

All affected connections have been resumed. They will temporarily show in the "Error" state until they have a successful ingestion, at which time they will return to "Healthy". We expect all connections to return to healthy within 8 hours.

Dashboards seem to be loading - we are watching and working on triage with one of our service providers.

We saw periodic failures in Analytics Dashboards to load, depending on how they were referenced.

The team has pushed a fix and we are monitoring now.

We had a login issue; the issue has been identified and resolved. We are monitoring now that the fix has been pushed.

We have identified and rectified the root cause of this issue. All DataDog and New Relic connections that were affected are currently ingesting data, and will be available in the CloudZero platform alongside their respective billing data as soon as our normal nightly billing ingest cycle completes.

We have identified and rectified the root cause of this issue. All Azure connections that were affected are currently ingesting data, and will be available in the CloudZero platform alongside their respective billing data as soon as our normal nightly billing ingest cycle completes.