Previous incidents

On October 20th, 2024, it was discovered that GCP Billing Ingest was failing. The team's investigation led us to identify the root cause as a bad code deploy, which was introduced on 10/17/24 15:00 EST. This caused the GCP Billing ingestion feature to fail at startup across all organizations. The team deployed a fix and re-ingested the missing data to restore full functionality.

The issue has been addressed. Explorer is now loading as expected for all customers.

This issue has been resolved for all impacted customers.

Issue has been identified and resolved.

This issue has now been fully resolved. We appreciate your patience as we worked to a full resolution.

The backfill of incomplete data has been completed. We appreciate your patience as we worked to resolve this issue.

The rollback is complete, and performance looks better so far. We are monitoring the siutation.