Previous incidents

We have implemented and deployed a workaround, and initial tests indicate that it resolves the service issue.

The team continues to monitor the situation.

Our technology partner has implemented a fix for the recent performance issues. We’re now observing normal performance across the CloudZero platform.

We’re now seeing GCP billing data flow normally across all CloudZero customers. If you continue to experience any issues, please don’t hesitate to reach out to our support team. Thanks for your patience while we monitored this situation.

Fix is deployed.

Fix has been deployed and all impacted customers have been addressed.

We have seen dashboard performance return to normal through this morning's scale up. The issue has been resolved.

All affected connections have been resumed. They will temporarily show in the "Error" state until they have a successful ingestion, at which time they will return to "Healthy". We expect all connections to return to healthy within 8 hours.

Dashboards seem to be loading - we are watching and working on triage with one of our service providers.

We saw periodic failures in Analytics Dashboards to load, depending on how they were referenced.

The team has pushed a fix and we are monitoring now.

We had a login issue; the issue has been identified and resolved. We are monitoring now that the fix has been pushed.